Russell-Cooke Practice Management System Selection

Below is another example of one of our core products, PMS tendering and selection

Russell-Cooke Solicitors, a top 100 law firm with around 350 staff across multiple London offices, was under pressure to find a product within a challenging timescale after their incumbent solution was announced to become “end of life”.

Having worked with Lights-On Consulting successfully before, Russell-Cooke engaged us again to provide an independent analysis of the current PMS market and lead the selection of a new product, capable of meeting the demands of a busy firm whilst integrating with its existing technology.

After meeting with a range of individuals from different disciplines within the firm, together we established Russell-Cooke’s specific product requirements.  Lights-On used its proven methodology, developed and refined over 12 years of carrying out PMS tenders, to cross-reference Russell-Cooke’s needs against the product specifications of a selection of appropriate software solutions.  A plain English report was presented to Russell-Cooke’s Board containing Lights-On’s conclusions and recommendations.  The firm was able to move forward with the procurement of a PMS to best meet not its current-day and future requirements.

Just as with our DMS decision, Lights-On provided precisely the support we needed for our PMS. They know the market, they know the suppliers and they understand the products. We were confident the difficult questions would get asked, the underlying issues would be drawn out and that no wool would be pulled.

Jonathan Thornton, Managing Partner

We knew that Lights-On didn’t have any axes to grind and weren’t predisposed to take us down a particular track. Many consultants are thinly disguised salesmen. Lights-On don’t sell. They advise. And that is actually a rare commodity and a valuable one. I wouldn’t hesitate to recommend Lights-On to any other firm looking at a PMS or DMS. They’re conscientious, hard working, reliable, friendly, pragmatic, thoughtful, diligent and constructive. I greatly appreciate their support.

Jonathan Thornton, Managing Partner

If you have any practice management system needs then feel free to get in touch for a no obligation discussion.

brighterphilosophy

We take pride in our ethos of independence, depth of knowledge and ethics

Confidentiality

Consulting is a confidential business and the sectors in which we operate demand even greater levels of confidentiality. We take it very seriously and practice what we preach.

Experience

Experience is as much about learning from mistakes as it is from doing things right first time from planning and consideration.

Independence

That ethos of “if it feels wrong, even if others don’t think it is, then avoid it” remains a strong principle for Lights-On today.

Integrity

Integrity is at the heart of what we do. We are not a regulated industry like the legal sector in which we often operate however we treat work as if we were regulated.

Knowledge

Most of Lights-On’s consultants come from a wide background of IT and management covering sectors as wide as banking, the energy sector, manufacturing and consultancy.

brighterclients

"Lights-On’s deep sector knowledge and excellent support was invaluable in selecting our new Practice Management System. We really could not have done it without them"

MarkFinch
Mark Finch FD, Mills & Reeve

"Lights-On now acts as a trusted advisor and sounding board to our business."

KeithFeeny
Keith Feeny Director of IT & Operations, Hill Dickinson

"Good people who are great to work with and really know their stuff"

DuncanAstill
Duncan Astill Partner, Mills & Reeve

"I am sure that, without their help, we would have paid more for something that would have achieved less."

TimHalstead
Tim Halstead Managing Partner, Shulmans Solicitors

"Lights-On are utterly consistent and reliable."

JoStone
Jo Stone Partner, Stephens Scown Solicitors

"Lights-On provided a wealth of knowledge enabling us to start shaping our IT strategy. The team were able to give honest feedback and recommendations. Lights-On never let us down and I wouldn’t hesitate to recommend them."

Louise Igoe
Louise Igoe Partner, Lodders

"As a novice to a project of this nature [PMS Selection] they brought me up to speed quickly and helped the team drill down into what really mattered."

DuncanAstill
Duncan Astill Partner, Mills & Reeve

"We were highly impressed with their services"

ChrisLowe
Chris Lowe Managing Partner, Watson Farley Williams

"We have benefited greatly from Lights-On’s considerable understanding of the legal sector and available technological solutions, as well as from their consistently practical, outcome-focused advice"

RolandMilllar
Roland Millar Finance Director, Thomson Snell & Passmore LLP

"When taking on business critical projects, you need the specialist skills, professionalism and commitment provided by Lights On. We have used Lights-On for several key projects and their approach instils confidence and achieves project objectives."

DeanMostert
Dean Mostert ICT Director, Stephens Scown LLP

“Lights-On were superb on our DMS project. I highly recommend them. Professional, focussed, knowledgeable, pragmatic, organised and always adding value. If you are planning a new PMS, DMS or similar, think very carefully before going anywhere else.”

JonathanThornton
Jonathan Thornton Managing Partner, Russell-Cooke

"As a Partner and FD, when it comes to spending money, I'm not keen unless there is clear ROI. Lights-On proved that they were well worth the investment."

Mike Borg
Mike Borg Partner and Finance Director, Lodders

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