Recent Projects

An Executive IT Review for Hughes Paddison

Read on to find out how the Executive IT Review from Lights-On Consulting helped Cheltenham-based law firm Hughes Paddison assess its existing technology and business processes.

The arrival of a new Practice Manager at Hughes Paddison had prompted the firm to review the strengths, opportunities and challenges with the firm’s IT and wider IT Management.

The firm approached the legal IT specialists at Lights-On Consulting to help deliver that understanding.

The work was a perfect fit for one of our flagship products - the Executive IT review, which is a high level and fast but thorough review of the IT position of a firm, and is targeted at a Board or Managing Partner level audience.

The Lights-On Executive IT Review

Our Executive IT Review has been refined over the years to ensure that both tactical and strategic recommendations can be made to improve return on investment in IT, and ensure it supports and facilitates business strategy.

The process at Hughes Paddison involved interviewing partners and groups of staff members to understand their challenges and frustrations with IT.

We delved into the opportunities that existed within the present technology environment, looking for new ways of working that would streamline processes using existing technology and allow existing staff to improve ‘getting on with the day job’ without major IT investment.

The Lights-On team also worked with Hughes Paddison to provide existing suppliers with a measured and fair list of issues for discussion and response.

Supplier Management

Our job was to then conduct meetings with suppliers and try to establish the root cause of the issues and work with all parties to resolve them.  This is a very delicate process and it takes skill and knowledge to challenge the suppliers in the most appropriate way.

At the conclusion of the Executive IT Review, we presented the Hughes Paddison Board with a thorough analysis of the issues and several options to address these issues, with clear recommendations on the way forward.

Re-engaged Lights-On Consulting

Since this work, we were delighted that Hughes Paddison has approached Lights-On Consulting to provide further assistance in achieving operational excellence with its use of IT.

The Executive IT review was exactly what we needed to allow us to develop our IT Strategy. The review was done tactfully and thoroughly. The resulting information was presented to us in a way that enabled all our decision makers to understand our current position. The advice we received on our options was clear and gave us the confidence to move forward and make decisions on our future strategy.

Nigel Ledger, Practice Manager
If you are unsure whether your IT is performing as it should for you then contact us

brighterphilosophy

We take pride in our ethos of independence, depth of knowledge and ethics

Confidentiality

Consulting is a confidential business and the sectors in which we operate demand even greater levels of confidentiality. We take it very seriously and practice what we preach.

Experience

Experience is as much about learning from mistakes as it is from doing things right first time, from planning and consideration.

Independence

The ethos of “if it feels wrong, even if others don’t think so, then challenge it” remains a strong principle for Lights-On today.

Integrity

Integrity is at the heart of what we do. We are not a regulated industry like the legal sector in which we often operate however we treat work as if we were regulated.

Knowledge

Most of Lights-On’s consultants come from a wide background of IT and management covering sectors as wide as banking, the energy sector, manufacturing and consultancy.

brighterclients

“Lights-On Consulting provided strategic and practical legal IT consultancy to A&L Goodbody.  The Lights-On legal IT consultants helped us overhaul our IT Service Desk so that we can offer best in class IT support to our people.  We have worked with Lights-On for over a year and would not hesitate to use them again.”

SusanKemp
Susan Kemp IT Director A&L Goodbody

"Having worked with Lights-On for many years it was a natural choice to turn to them to assist us in delivering this business critical project.  Lights-On assisted in running a comprehensive process which will produce significantly better results at a cheaper price.  I thank Lights-On and having developed the relationship over many years have absolute confidence that we have ended up with the best possible solution for us."

NickHodgson
Nick Hodgson Finance Director Bevan Brittan

"The Executive IT review was exactly what we needed to allow us to develop our IT Strategy. The review was done tactfully and thoroughly. The resulting information was presented to us in a way that enabled all our decision makers to understand our current position. The advice we received on our options was clear and gave us the confidence to move forward and make decisions on our future strategy."

NigelLedger
Nigel Ledger Practice Manager Hughes Paddison

"Lights-On’s deep sector knowledge and excellent support was invaluable in selecting our new Practice Management System. We really could not have done it without them."

MarkFinch
Mark Finch Finance Director Mills & Reeve

"It is a pleasure working with an experienced professional with a unique insight in the sector who has the back up resources of colleagues with similar and complementary expertise and knowledge to draw on for the benefit of my firm.  I would recommend the experience."

Client-SimonStell
Simon Stell Managing Partner, LCF Law

"As a novice to a project of this nature [PMS Selection] they brought me up to speed quickly and helped the team drill down into what really mattered. Good people who are great to work with and really know their stuff."

DuncanAstill
Duncan Astill Partner Mills & Reeve

"I am sure that, without their help, we would have paid more for something that would have achieved less."

TimHalstead
Tim Halstead Managing Partner, Shulmans Solicitors

"Lights-On took us through procurement, negotiation and the implementation stage of our managed print project.  They brought great market place knowledge which added value to us at each stage of the process and their involvement was a key reason that the project was such a success."

OwenBishop
Owen Bishop Director of Transformation and Operations, Bevan Brittan

"Lights-On provided a wealth of knowledge enabling us to start shaping our IT strategy. The team were able to give honest feedback and recommendations. Lights-On never let us down and I wouldn’t hesitate to recommend them."

Louise Igoe
Louise Igoe Partner, Lodders

"Just as with our DMS decision, Lights-On provided precisely the support we needed for our PMS. They know the market, they know the suppliers and they understand the products. Many consultants are thinly disguised salesmen. Lights-On don’t sell. They advise. And that is actually a rare commodity and a valuable one. I wouldn’t hesitate to recommend Lights-On to any other firm looking at a PMS or DMS. They’re conscientious, hard working, reliable, friendly, pragmatic, thoughtful, diligent and constructive. I greatly appreciate their support."

JonathanThornton
Jonathan Thornton Managing Partner, Russell-Cooke

"We were highly impressed with their services."

ChrisLowe
Chris Lowe Managing Partner, Watson Farley Williams

"Lights-On now acts as a trusted advisor and sounding board to our business."

KeithFeeny
Keith Feeny Director of IT & Operations Hill Dickinson

"We have benefited greatly from Lights-On’s considerable understanding of the legal sector and available technological solutions, as well as from their consistently practical, outcome-focused advice."

RolandMilllar
Roland Millar Finance Director, Thomson Snell & Passmore LLP

"When taking on business critical projects, you need the specialist skills, professionalism and commitment provided by Lights On. We have used Lights-On for several key projects and their approach instils confidence and achieves project objectives."

DeanMostert
Dean Mostert ICT Director, Stephens Scown LLP

"Lights-On were superb on our DMS project. I highly recommend them. Professional, focussed, knowledgeable, pragmatic, organised and always adding value. If you are planning a new PMS, DMS or similar, think very carefully before going anywhere else."

JonathanThornton
Jonathan Thornton Managing Partner, Russell-Cooke

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