Recent Projects

Mills & Reeve PMS Selection/Tender

Below is an example of one of our more recent tendering projects.

Mills & Reeve had used Lights-On a number of times in the past and was aware of our reputation for getting the job done so the firm approached Lights-On to help with its practice management system replacement project.

The firm was using Tikit's Firmware PMS and had used the product successfully for over 20 years. Whilst a good and solid product, it was no longer being developed by Tikit and the firm needed to move on to another, more modern system to support the growing business demands and increased needs for efficiency.

During the many years of use, Mills & Reeve had carried out a lot of enhancement and development work around Firmware to deliver to the needs of the partners and staff in the firm and also to its clients. There were many integrations to the system and customisations of the system so it was a complex project. Mills & Reeve turned to Lights-On to bring an external, independent view and expertise, combined with application development experience in order to provide clarity on a strategic direction and manage the tender process for them.

The joint team was quickly formed and Lights-On went about its due diligence and requirements gathering. We provided a framework for documenting the customisations and ran workshops aimed at bringing the firm's knowledge  up to date with modern practice management systems and associated applications.

After a thorough education and evaluation process, Lights-On then managed the selection project using its well proven tendering and selection methodology. By the end, Mills & Reeve was very clear on its strategy, knew what it needed, had adopted the policies in relation to systems development and was able to select the appropriate PMS system and partner.

Lights-on’s deep sector knowledge and excellent support was invaluable in selecting our new Practice Management System.  We really could not have done it without them.

Mark Finch, Director of Finance

Good people who are great to work with and really know their stuff. As a novice to a project of this nature they brought me up to speed quickly and helped the team drill down into what really mattered

Duncan Astill, Partner Sponsor
If you are thinking about changing your PMS or have started and need help choosing or implementing, contact us below


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Most of Lights-On’s consultants come from a wide background of IT and management covering sectors as wide as banking, the energy sector, manufacturing and consultancy.


"Lights-On’s deep sector knowledge and excellent support was invaluable in selecting our new Practice Management System. We really could not have done it without them"

Mark Finch Finance Director Mills & Reeve

"Lights-On now acts as a trusted advisor and sounding board to our business."

Keith Feeny Director of IT & Operations Hill Dickinson

"Good people who are great to work with and really know their stuff"

Duncan Astill Partner Mills & Reeve

"I am sure that, without their help, we would have paid more for something that would have achieved less."

Tim Halstead Managing Partner, Shulmans Solicitors

"Lights-On are utterly consistent and reliable."

Jo Stone Partner, Stephens Scown Solicitors

"Lights-On provided a wealth of knowledge enabling us to start shaping our IT strategy. The team were able to give honest feedback and recommendations. Lights-On never let us down and I wouldn’t hesitate to recommend them."

Louise Igoe
Louise Igoe Partner, Lodders

"As a novice to a project of this nature [PMS Selection] they brought me up to speed quickly and helped the team drill down into what really mattered."

Duncan Astill Partner, Mills & Reeve

"We were highly impressed with their services"

Chris Lowe Managing Partner, Watson Farley Williams

"We have benefited greatly from Lights-On’s considerable understanding of the legal sector and available technological solutions, as well as from their consistently practical, outcome-focused advice"

Roland Millar Finance Director, Thomson Snell & Passmore LLP

"When taking on business critical projects, you need the specialist skills, professionalism and commitment provided by Lights On. We have used Lights-On for several key projects and their approach instils confidence and achieves project objectives."

Dean Mostert ICT Director, Stephens Scown LLP

“Lights-On were superb on our DMS project. I highly recommend them. Professional, focussed, knowledgeable, pragmatic, organised and always adding value. If you are planning a new PMS, DMS or similar, think very carefully before going anywhere else.”

Jonathan Thornton Managing Partner, Russell-Cooke

"As a Partner and FD, when it comes to spending money, I'm not keen unless there is clear ROI. Lights-On proved that they were well worth the investment."

Mike Borg
Mike Borg Partner and Finance Director, Lodders