Recent Projects

Managed print review and procurement for Bevan Brittan

Paper-lite, streamlined business processes, cost savings and environmental awareness: how Lights-On Consulting helped Bevan Brittan secure high impact outcomes from a managed print review and procurement process.

Like it or not, even after decades of discussion about the paperless office, printing and the management of paper is still a critical service in just about every law firm. Read on to see how Top 100 law firm Bevan Brittan used Lights-On Consulting to assist with a Managed Print service review and tender that generated some seriously positive business outcomes.

Support with a Managed Print service review

Let’s face it, printers and managed print services are probably not the most exciting topics in a law firm.  However, modern print technology and supporting software can be the facilitators of a fundamental shift in the processing of paper.  This technology can not only print, scan and photocopy but, when configured correctly, it can streamline business processes, support ISO accreditations, generate cost efficiencies and help protect the environment.

In 2018, Bevan Brittan took the opportunity to strategically review its managed print technology supplier and supporting processes.  The aim of the review project was to make sure Bevan Brittan was successful in its desire to develop its already impressive paper-lite credentials; to streamline business processes to drive operational efficiency, and to provide a fit for purpose operation for this critical business service.

The firm turned to Lights-On Consulting to assist with a managed print service review.

Bevan Brittan and Lights-On Strategic Partnership

Bevan Brittan and Lights-On have enjoyed a long term, strategic partnership and so Lights-On has developed a deep understanding of where Bevan Brittan wanted to be. This insight was used to drive a complex analysis of the market and deliver recommendations to the Board that helped them select the very best fit for the firm’s needs.  To ensure the technology was capable and the service relationships were effective, a series of pilots across all four of the firms’ offices were undertaken.  Below show some results of these pilots:

  • A 36% improvement on printing a 50 page black and white duplex document from a Word document
  • A 42% improvement on photocopying a duplex to duplex document containing up to 50 pages
  • A 58% improvement on scanning a 54 page duplex document direct to the document management system
  • A 66% improvement on scanning a single document of up to 10 pages direct to the document management system

Lights-On supporting operational excellence

The new printing technology solution and service provider generated several important benefits for Bevan Brittan:

  • Technology solution fit for the process needs of the firm now, with opportunities for further development in the future.
  • Service and support proposition that really meets the demands of a modern law firm and help achieve operational excellence.
  • Significant performance improvements that will drive operational efficiency.
  • Supported the firm’s paper-lite and ISO27001 credentials and controls.

In addition, the project has been able to help the environmentally conscious firm with its carbon footprint and generate significant cost reductions.

And who said printing isn’t sexy!

Having worked with Lights-On for many years it was a natural choice to turn to them to assist us in delivering this business critical project.  Lights-On assisted in running a comprehensive process which will produce significantly better results at a cheaper price.  I thank Lights-On and having developed the relationship over many years have absolute confidence that we have ended up with the best possible solution for us.

Nick Hodgson, Finance Director

Lights-On took us through procurement, negotiation and the implementation stage of our managed print project.  They brought great market place knowledge which added value to us at each stage of the process and their involvement was a key reason that the project was such a success.

Owen Bishop, Director of Transformation and Operations

If you are not sure if your systems are doing everything they should for your firm, contact the team at Lights-On Consulting.

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We take pride in our ethos of independence, depth of knowledge and ethics

Confidentiality

Consulting is a confidential business and the sectors in which we operate demand even greater levels of confidentiality. We take it very seriously and practice what we preach.

Experience

Experience is as much about learning from mistakes as it is from doing things right first time, from planning and consideration.

Independence

The ethos of “if it feels wrong, even if others don’t think so, then challenge it” remains a strong principle for Lights-On today.

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Integrity is at the heart of what we do. We are not a regulated industry like the legal sector in which we often operate however we treat work as if we were regulated.

Knowledge

Most of Lights-On’s consultants come from a wide background of IT and management covering sectors as wide as banking, the energy sector, manufacturing and consultancy.

brighterclients

“Lights-On Consulting provided strategic and practical legal IT consultancy to A&L Goodbody.  The Lights-On legal IT consultants helped us overhaul our IT Service Desk so that we can offer best in class IT support to our people.  We have worked with Lights-On for over a year and would not hesitate to use them again.”

SusanKemp
Susan Kemp IT Director A&L Goodbody

"Having worked with Lights-On for many years it was a natural choice to turn to them to assist us in delivering this business critical project.  Lights-On assisted in running a comprehensive process which will produce significantly better results at a cheaper price.  I thank Lights-On and having developed the relationship over many years have absolute confidence that we have ended up with the best possible solution for us."

NickHodgson
Nick Hodgson Finance Director Bevan Brittan

"The Executive IT review was exactly what we needed to allow us to develop our IT Strategy. The review was done tactfully and thoroughly. The resulting information was presented to us in a way that enabled all our decision makers to understand our current position. The advice we received on our options was clear and gave us the confidence to move forward and make decisions on our future strategy."

NigelLedger
Nigel Ledger Practice Manager Hughes Paddison

"Lights-On’s deep sector knowledge and excellent support was invaluable in selecting our new Practice Management System. We really could not have done it without them."

MarkFinch
Mark Finch Finance Director Mills & Reeve

"It is a pleasure working with an experienced professional with a unique insight in the sector who has the back up resources of colleagues with similar and complementary expertise and knowledge to draw on for the benefit of my firm.  I would recommend the experience."

Client-SimonStell
Simon Stell Managing Partner, LCF Law

"As a novice to a project of this nature [PMS Selection] they brought me up to speed quickly and helped the team drill down into what really mattered. Good people who are great to work with and really know their stuff."

DuncanAstill
Duncan Astill Partner Mills & Reeve

"I am sure that, without their help, we would have paid more for something that would have achieved less."

TimHalstead
Tim Halstead Managing Partner, Shulmans Solicitors

"Lights-On took us through procurement, negotiation and the implementation stage of our managed print project.  They brought great market place knowledge which added value to us at each stage of the process and their involvement was a key reason that the project was such a success."

OwenBishop
Owen Bishop Director of Transformation and Operations, Bevan Brittan

"Lights-On provided a wealth of knowledge enabling us to start shaping our IT strategy. The team were able to give honest feedback and recommendations. Lights-On never let us down and I wouldn’t hesitate to recommend them."

Louise Igoe
Louise Igoe Partner, Lodders

"Just as with our DMS decision, Lights-On provided precisely the support we needed for our PMS. They know the market, they know the suppliers and they understand the products. Many consultants are thinly disguised salesmen. Lights-On don’t sell. They advise. And that is actually a rare commodity and a valuable one. I wouldn’t hesitate to recommend Lights-On to any other firm looking at a PMS or DMS. They’re conscientious, hard working, reliable, friendly, pragmatic, thoughtful, diligent and constructive. I greatly appreciate their support."

JonathanThornton
Jonathan Thornton Managing Partner, Russell-Cooke

"We were highly impressed with their services."

ChrisLowe
Chris Lowe Managing Partner, Watson Farley Williams

"Lights-On now acts as a trusted advisor and sounding board to our business."

KeithFeeny
Keith Feeny Director of IT & Operations Hill Dickinson

"We have benefited greatly from Lights-On’s considerable understanding of the legal sector and available technological solutions, as well as from their consistently practical, outcome-focused advice."

RolandMilllar
Roland Millar Finance Director, Thomson Snell & Passmore LLP

"When taking on business critical projects, you need the specialist skills, professionalism and commitment provided by Lights On. We have used Lights-On for several key projects and their approach instils confidence and achieves project objectives."

DeanMostert
Dean Mostert ICT Director, Stephens Scown LLP

"Lights-On were superb on our DMS project. I highly recommend them. Professional, focussed, knowledgeable, pragmatic, organised and always adding value. If you are planning a new PMS, DMS or similar, think very carefully before going anywhere else."

JonathanThornton
Jonathan Thornton Managing Partner, Russell-Cooke

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